Starting this Monday, July 16th, the client is going to be visiting our office to go over training with the launch of the new iPads that we will be implementing. The iPads are going to be implemented immediately after training and are supposed to greatly increase customer satisfaction. The iPads are designed to be very user friendly to allow for even quicker customer interactions. Not only will call times be cut down by nearly half, but the iPads will allow for cutting edge marketing and promotional material to be displayed.
The design of the iPads to match customers’ needs is just another example of our strong relationship with our clients. We have been working with the clients to ensure proper design and interface is created to allow for a user friendly experience for both the customers and our representatives. We are excited to roll out with the pilot of the iPads and believe that this should help increase customer retention and acquisition even further.